LeadRetain Privacy Policy

Last Updated: June 2026

1. Overview
LeadRetain ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our services at leadretain.com.2. Information We Collect
We collect the following types of information:
From LeadRetain clients (subscribers):
Name and business name
Business email address
Phone number
Website URL
Booking/appointment link
Billing information (processed securely by Stripe — we do not store card details)
Timezone and plan selection
From leads (your customers who submit your lead capture form):
Full name
Email address
Phone number
Message/enquiry content
Form submission timestamp3. How We Use Your Information
We use collected information to:
Deliver the LeadRetain service (automated responses, follow-up emails, lead digests)
Process subscription payments via Stripe
Send service-related communications (onboarding, billing, support)
Improve and maintain our platform
Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.4. Lead Data
When you use LeadRetain, your customers' (leads') contact information is processed on your behalf in order to deliver the automated follow-up service. As a LeadRetain client, you are responsible for ensuring you have proper consent to collect and process your leads' information in accordance with applicable laws.5. Third-Party Services
LeadRetain uses the following third-party platforms to deliver our service:
Stripe — payment processing (stripe.com/privacy)
Brevo (Sendinblue) — email delivery (brevo.com/legal/privacypolicy)
Make.com — workflow automation (make.com/en/privacy-notice)
Jotform — lead capture forms (jotform.com/privacy)
Each of these services has their own privacy policy governing how they handle data.6. Data Storage and Security
Lead and client data is stored securely within our automation platform (Make.com)
We implement reasonable security measures to protect your data
We retain client data for the duration of your subscription and up to 90 days after cancellation
Lead data is retained for up to 90 days after your subscription ends7. Email Communications
LeadRetain sends automated emails to your leads on your behalf using Brevo's email infrastructure. All emails include an unsubscribe option as required by law. Leads who unsubscribe will no longer receive automated follow-up emails from your LeadRetain sequence.8. Cookies
Our website (leadretain.com) may use cookies for analytics purposes (Google Analytics). You can disable cookies in your browser settings at any time.9. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent at any time
To exercise any of these rights, contact us at [email protected].10. Children's Privacy
LeadRetain is not intended for use by anyone under the age of 18. We do not knowingly collect information from minors.11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of material changes via email. Continued use of the service after changes take effect constitutes acceptance of the updated policy.12. Contact
For privacy-related questions or data requests, contact:[email protected]LeadRetain Lead Automation Systems
www.leadretain.com